Friday, 6 September 2013

Silence killing war against cyber attacks


As hackers in the United States steal businesses’ trade secrets, which is more sophisticated cyber crime, in Uganda it is more about siphoning a few million shillings off unsuspecting bank account holders through bank fraud, and lately mobile  money fraud.

In America, Facebook, Microsoft, banks, media companies have reportedly been hit with cyber attacks. In fact, in February this year Virginia-based Mandiant published a 60-page report alleging that the Chinese government was sponsoring cyber-espionage to attack top US companies.

Therefore, in the US or other advanced economies cyber crime is much more serious crime compared to the situation in East Africa. In Uganda, cyber attacks are mundane but growing at a rapid rate. It is feared that continuing technological expansion and accelerated globalization will lead to a dramatic increase of cyber attacks.

Apparently, banks in Ugandan have turned to be the biggest hubs for such crime making the banking business so vulnerable yet they remain conspicuously quiet.

The fact the cyber crimes become sophisticated with increased technological innovations and the bankers can barely match the rate of innovations in technology, the fraudsters take advantage of loopholes created with the laxity in taking up new innovations hence hacking into systems with ease.

Moses Walubiri, a journalist with New Vision was shocked when in March this year got a message while at work that he had withdrawn 1 million shillings.

“I went to the bank and was unable to convince them that the person who took the money didn’t have my instructions because the details were the same. Everyone holding an ATM is not same,” Walubiri said.
In January 2005, a multi-million dollar scam involving a fraudulent intranet bank transfer between Standard Charted Bank, Nairobi and Barclays Bank, Kampala was unveiled.

A prominent Ugandan businessman and construction magnet, Andrew Zzimwe Kasagga (deceased) together with two Congolese nationals were wanted by Interpol (Kenya) over accusations of masterminding the bank fraud that saw Kenyan Standard Chartered Bank staff wiring to them $5 million in three installments to separate bank accounts and recipients in Kampala.

Suspected conmen got the Nairobi based bank to wire one million dollars to Zzimwe’s Barclays Bank account in Kampala and another $2 million from Kenya was intercepted at Crane Bank.

It had allegedly been sent to another suspect, Kampala lawyer, Paul Kalemera. Further investigations and trial are being conducted. Another $3 million being swindled from Kenya was detected before it was sent to forex bureaux via the DFCU bank in Kampala.

In some cases innocent bank customers have found huge amounts of cash unknowingly deposited on their accounts.

In 2006, police chiefs in East Africa said computer-related crime is the single toughest challenge facing them this millennium. As more and more Kenyans get connected to the internet, the number of cybercrime is expected to rise.

According to the 2012-police report, a total of 62 cases were reported and investigated in which about 1.5 billion shillings were lost through hacking victims mails among other means. The report shows between August and November 2012, at least 207 million shillings were lost through mobile money fraud.

In the same year, 700 victims lost over 1.2 billion shillings by use of scheming devices from ATM bank locations in Kampala and other areas.

In one prominent case, four Bulgarians attempted to defraud Stanbic Bank using fake ATMs. They were found with 38 ATM cards, a list of 45 ATM pin numbers, a charger for their improvised ATM and other gadgets.

The suspects were prosecuted; three were convicted 20 yrs each and one to 10 yrs. The same men had ever been arrested in Kenya over similar offences but jumped bail.

However, most financial institutions remain silent though in difficult circumstances. MTN Uganda, Warid Telecom, Standard Chartered and Stanbic banks have all been affected. But cyber attacks have also taken another notorious form: hacking into internet networks of especially importers of goods from places like Dubai, China and Japan.

The unsuspecting business people usually get to discover when either their money has been stolen or the goods they ordered have been diverted to somewhere else. Others use internet to push through forged travellers’ cheques, which they use to purchase goods from unsuspecting business people overseas.

It is hard to convict cyber criminals because of two major reasons. Firstly, few countries have enacted e-laws and the existing ones are not sufficient in convicting culprits because of jurisdiction anomalies especially when the investigation transcends international borders. Secondly, obtaining evidence of computer crime that would stand in courts of law is lacking in many countries since the field of computer forensics is still relatively new and lacks sufficient literature and expertise.

How equipped is Uganda against cyber crimes? Late 2010, Parliament passed into law three cyber bills to provide legal regulations for security of electronic transactions. The Cyber Acts provide the legal framework to govern such transactions and to address cyber crime and terrorism.

The laws protect critical national information infrastructure, encourage safe online business and increase competitiveness to attract foreign investment such as in the Business Process Outsourcing Industry.

“We were able to prosecute the Bulgarians because of these laws,” says Hon Nyombi Tendo, the State Minister for ICT, adding that IT systems have to be made secure so that they are not abused by fraudsters.

Police capacity has also been enhanced. Police now boosts of full directorate of Information Technology and IT laboratory with the help of development partners they still encounter challenges including; limited skills to handle cyber related crimes, unreported complainants and lack of equipment to deal with the nature of the crime.

Haguma Jimmy, the Acting commissioner in charge of Electronic Counter, said over 50 police officers in E- security, E forensic and E- technical. “A lot needs to be done to have the requisite personnel capacity to respond to this growing electronic crime/cybercrime,” said Haguma.

The Ugandan Government has rolled out registration of mobile phone sim cards as a response measure to fight electronic crimes. 

The Uganda Communications Commission has also set up a Computer Emergency Response Team to improve and secure communication services in the country. The facility will reduce the infiltration of malicious content such as malware, viruses and spam, as well as enhance security of online access in the country.

The communication companies and internet service providers in the country will constitute the computer emergency response team which was inaugurated on June 6 this year.

The unit prowls the internet to monitor and report high-tech crimes including cyber-based terrorism, computer intrusions, online sexual exploitation, and major cyber frauds.

However, at the national level, there is an urgent need for a cyber defense and weaponry system. Ideally, this project is a 10-30 year strategy, whereby an elite special team of cyber experts must be identified at a young age (15 – 20 years) trained and financed to develop custom solutions for national security. 

This is because national security cannot be trusted in the hands of another country.

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